Claire Crook
Claire Crook
Operations Director

Claire joined Churchill Hui in 1999, and Operations Director in 2017. Claire’s speciality is corporate governance, she is responsible for all day-to-day management functions of the practice and leads on pre-contract negotiations and bid writing.

Claire is also responsible for the update and integration of processes, taking overall responsibility for continuing certification of Churchill Hui’s ISO accreditations for both ISO 9001 (Quality Assurance) and ISO 14001 (Environmental Management).

Outside of work, Claire spends most weekends volunteering for parkrun UK. She is a Event Support Ambassador for West London and co-Event Director for Bedfont Lakes parkrun, and enjoys her non-running role overseeing a core team of volunteers and taking responsibility for the weekly event in terms of compliance, brand values and health and safety. Nurturing a community of walkers, runners and volunteers, Claire is also a Run Director at Laleham junior parkrun for 4- to 14-year-olds and has trained volunteers undertaking key roles. Previously Claire has volunteered as Trustee and Charity Secretary of The Environment Trust for Richmond upon Thames, with board level involvement in the Natural, Historic and Active Environment in Richmond and neighbouring boroughs.

Core responsibilities and activities

Day-to-day practice management

PQQ and ITT submissions

OJEU Processes Administrator

Client Relationship Management

Contract Administration processes and training

Pre Contract

Payroll and HR matters

Finance issues

Professional memberships

Chartered Institute of Personnel and Development (CIPD)

Chartered Management Institute (CMI)

Chartered Secretary and Member of the Institute of Company Secretaries and Administrators (ICSA)